Hospitality Management Conflict Management in a Restaurant

Question: Discuss about theHospitality Managementfor Conflict Management in a Restaurant. Answer: Case Study: Conflict Management in a Restaurant Managing the conflict at workplace is necessary so that the productivity of the organization is not hampered. The manager or a team leader should have skills to solve the conflict efficiently so that it is able to preserve the interest of everyone present in the organization (Wolff and Yakinthou 2013). Recently the management team had updated a weekly roaster in a restaurant. The staff in the restaurant has been quarrelling for the past four days over the roasters that have been out on the information board. This is leading some staff to be unproductive and unmotivated at workplace. Hence, it is very essential to solve this quarrel and conflict in order to improve the productivity and motivate the workers (Wolff 2013). The staff in restaurant has been fighting over the roaster regarding the night duties. The staff that has been allotted the night duty is not ready to work at night and wants to get it exchanged with the staff that has day shift. However, the other staff is not ready to compromise due to which both of them are indulging in quarrel. This issue has been bought to the supervisor who is given the duty of solving the conflict. The first step that will be used to solve the conflict is to listen to the problems that the staff is facing with the night duty. If the problem of the staff is genuine then the manager will publish an alternative roaster. The manager will ask the other staffs in the restaurant whether anyone is willing to work at night. If the manager gets an employee who has not problem in working at night then a new roaster will be published. This way the conflict at restaurant will be solved. To avoid this type of conflict in future the roaster will be formulated after consultin g it with the employees and understanding their problem. If any staff has any problem with the timing then the issue can be solved immediately. This will help in avoidance of conflict. It was observed that many staff is unwilling to work at night due to which the conflict arises due to the roaster. This is because staffs do not want to compromise their sleep for the duty. This type of conflict can also be solved. The workers that are willing to work at night will be paid extra and will be given travelling allowance. This will motivate and encourage the workers to work at night which will help in resolving the problem that restaurant faces (Sisson and Adams 2013). Hence, in order to solve the conflict at workplace it is essential for the supervisor or the management team to give proper skills. Communication is one of the tools that can be used by the managers to solve the conflict. The problems of the employees should be listened carefully and then a plan can be developed to work on each conflict systematically. Weekly sessions with the employees will help in minimizing the conflict at work (Prenzel and Vanclay 2014). References Prenzel, P.V. and Vanclay, F., 2014. How social impact assessment can contribute to conflict management.Environmental Impact Assessment Review,45, pp.30-37. Sisson, L.G. and Adams, A.R., 2013. Essential hospitality management competencies: The importance of soft skills.Journal of Hospitality Tourism Education,25(3), pp.131-145. Wolff, S. and Yakinthou, C. eds., 2013.Conflict management in divided societies: theories and practice. Routledge. Wolff, S., 2013. Conflict management in divided societies: The many uses of territorial self-governance.International Journal on Minority and Group Rights,20(1), pp.27-50.

Juliet Margaret Cameron Was A Pioneer Victorian Photographer During Th

Juliet Margaret Cameron was a Pioneer Victorian photographer during the nineteenth century. She took up photography later in life at the age forty-eight when her daughter presented her with a camera. This simple gift sparked enthusiasm in Cameron and led her to become one of the most colorful personalities in photography. Cameron was born in Calcutta in 1815 to a well to do British Family. After being educated in Europe, she returned to the Cape of Good Hope in 1836. While she was there she met Charles Hay Cameron, whom she married in 1838. On Charles retirement in 1848, they moved to London, the Isle of Wright, where Julia Margaret became part of Kensingtons artistic community. In 1863, Rejlander, a photographer, came to the Isle of Wright to photograph her neighbor Tennyson, a poet, and it was most likely then that Julia Margaret learned her basic technique from him. Also inspired by the Pre-Raphaelite painters, Camerons photographs were frequently allegorical, containing religious, antique, and literary themes. Her subject matter consisted of portraits of the cream of Victorian Society, family, friends, and even passersby. Secure in her beliefs as a high Church Anglican, Camerons photographs also contained strong religious themes. Cameron thought that religious art was far from dead and could be revived in photography. She also made strikingly bold photographs of children, including a series of large-scale heads. Julia Margaret created some of the most intimate and powerful portraits produced in any medium. Ambitious from the start, she considered herself an artist who made photographs rather than a photographer. Cameron was more interested in capturing the essence of the subject than mastering perfect camera technique. Her photographs are notable for the extreme intimacy and psychological intensity of effect achieved by the use of close up perspective, suppression of detail (sometimes accompanied by peripheral blurring) large scale, and dramatic lighting. In her photographs, Cameron tried to achieve an effect called plasticity which created an expression of feeling rather than fact. Julia Margaret made it her duty to show her subjects in the light of their potential immorality and it shows beautifully in her work. Julia Margaret Cameron was an English woman with a remarkable talent for photography and who created brilliant photographs that captured moments of emotional intensity. She rejected the meticulously observed and highly defined detail of the artisan photographers, yet there was nothing eccentric or amateur in her approach. The financial condition of her family at the time when she began to work at her photography was so distressing that it must have taken an incredible act of will to launch herself into a field where few women had a place. Her astonishing energy and boldness carried her through all the difficulties she faced. Even if she didnt make all the money she had hoped for, she managed to transform photography using psychological penetration conveying the inner spirit, in her terms, and is recognized today as being decades ahead of her time.

Best Friend essays

Best Friend essays Do you have a true best friend? I sure do. _____ is truly my best friend. She is always there for me. She knows everything about me; even my secrets. I cant keep anything from her! She is the person who will help me when I am down, turn my frown upside-down, and make me feel better about myself. I cant imagine any better of a friend. I love her more than anything and I would die for her. Megan and I are always together; no matter where we are! We go to places like the mall and movies, to the mountains and lakes! Together we go most everywhere! A few days ago we got Pose pictures together! We always go shopping together and she helps me pick out what and what not to buy! Together we are unstoppable! We also help each other with schoolwork, and family and friends problems. She helps me through my toughest times, and is there for my best times. Its hard to find a friend like that. You may just have good friends that you can count on sometimes, but to be dependable on a person and knowing they will be there for you, its hard to find someone like that. Without her I would not be as happy as I am now. We have so many inside jokes that nobody would understand unless they were there, or if they were just us! Not everyone gets our stupid jokes, and they might think that there immature and childish, but together we make them funny and get a good laugh out of it! Shes the kind of person that I could never lie to. Even if I did try to lie to her, she knows me so well; she could tell I was lying. Megan can tell if Im lying even if I am keeping a straight face! I dont know how she does it! We think so alike and its like were communicating with our minds! At the same time were always thinking the same thing or have the same idea. She also knows all my expressions and how I sound when Im hyper, frustrated, depressed, annoyed, or happy. Shes a friend that I could and will neve ...

Old Oregon Wood Store Essays

Old Oregon Wood Store Essays Old Oregon Wood Store Essay Old Oregon Wood Store Essay We explored three different options, given the need to create a division of work that would maximize the number of tables manufactured per day by either utilizing four or five employees and allowing the employees to either be part of the manufacturing process or manufacture tables on their own. We first decided to combine the finishing step with the packaging step since packaging required a very minimal amount of time and because the employee assigned to this function was being severely underutilized , therefore one employee could handle both job duties. We also decided that Cathy should be excluded from the manufacturing process and George should manufacture tables on his own, since he is the one that can assemble a table using the least amount of time. Using the Assignment method and the different times that it would take each individual to perform each job duty we concluded that it will take 260 minutes to manufacture one table given that assembly was assigned to Tom (60), finishing and packaging was assigned to Leon(90), and preparation was assigned to Randy(110). By utilizing this approach Tom, Leon, and Randy could manufacture 4. 36 tables in 480 minutes( total time available divided by longest job time), given that they work an eight hour shift, meanwhile George could manufacture 2. 09 tables during the same time period. This would allow the whole team to manufacture a total of 6. 45 tables in an eight hour work day. Our second option involved modifying assignments in the first approach. For the second approach we decided to assign each job duty to the person that would required the least amount of time for each different job duty, given that preparation was assigned to Tom, since there was no one else that could do the duty for 100 minutes or less and this was the longest job time from the entire process. We also decided to let George manufacture tables on his own and exclude Cathy from the manufacturing process. This approached equated to a total of 270 hours, given than assembly was assigned to Randy( 80), finishing and packaging to Leon(90), and preparation to Tom(100). By utilizing this pproach Tom, Leon, and Randy can manufacture 4. 8 tables in 480 minutes, meanwhile George manufactures 2. 09 tables during the same given time. This approach would allow the entire team to manufacture a total of around 7 tables per day. For the third option we decided to utilize all five of the employees but still keep finishing and packaging as one job duty instead of two. Since it would only take three employees to manufacture a table we decided that George and Tom could be best utilized if they were to manufacture tables on their own because they are both the fastest at manufacturing a table. After excluding George and Tom from the manufacturing process, we decided to assign preparation to Randy(110), since hes the one that can finish the job the fastest, and because preparation is the job duty that requires the most amount of time. After assigning preparation to Randy, we assigned assembly to Cathy (70), and finishing and packaging to Leon (90). By utilizing this division of work Randy, Cathy, and Leon can make 4. 36 tables in 480 minutes, Tom can make 1. 75 in the same given time, and George can make 2. 09 which would equate to a total number of 8. 2 tables per day.

Journey to Learn Oneself Essay Example | Topics and Well Written Essays - 1000 words

Journey to Learn Oneself - Essay Example Men were free to discuss their conquest in the confines of the group and boast of their prowess. Natural sexual responses and instincts were socially unacceptable and women had difficulty discussing their innermost thoughts and feelings to everyone without the fear of being admonished. A lot of expectations were also burdened on men to discover achievement and success. Diversity among males and females and the recognition of alternative behavior were never recognized. Literature provides a view of these attitudes through emotions, sexual responses and of spiritual belief in two 19th century fiction: "The Awakening and Foster's social commentary, "A Room with a View" on the different responses of men and women in the era at two different worlds. Subjectively, repression of human needs and desire may create a negative impact on an individual which will further be proven literally in these two literatures. Women trapped in loveless relationships pretended nothing amiss despite complaints of husbands routinely, "smoked out he went to bed, and in half a minute (he) was fast asleep"(Chap. III p.1). Every fiber of the body is in rage over neglect yet most women would rather cry themselves to sleep rather than verbally complain. Young Lucy felt the same oppressive binds in her social and emotional state. She felt compelled to enter into a loveless marriage to please the whims of a doting mother and a highly judgmental society that critically appraised women as domestic possessions. Spiritually, young Lucy felt an inter-connective bind with a sovereign power as a member of a Christian church. Usually for religious individuals, religion further supports ones moral convictions that could sometimes withstand despite severe treatment from outside forces. Edna on the other hand whose focus was on her emotional turmoil and sexual inadequacy devoid of any spiritual power to hold on to as a moral p illar to lean on, was unable to tackle her own problems. Men at the same time experienced emotional and sexual inadequacies plagued with repressing their own feelings through a variety of reasons such as inexperience in the part of George Emerson when he has known so few women that could also be related to male androgyny. It is heavily noted that the acceptance of the "third sex" was unheard of during that time. Men were expected to encompass a strong ultra-male image and Mr. Pontellier complained that "he had his hands full with his brokerage business that he could not be in two places at once" (Chap III p 1). Love and sexuality is the driving force in relationships. "You can transmute love, ignore it, muddle it but you can never pull it out of you"(chap.19,p.208). No matter how man tries to suppress the feeling, the basic urge that all humans feel is akin to what Edna related that "It was a flaming torch that kindled desire"(chap.27p.2). Ironically, repression of man's basic desires leaves no room for growth to hurdle with other stimulus that may be encountered in life. Sexual gratification is substantial to the normal functioning of man. Repression of man's basic urge particularly upon social and moral dictation leads to a confused mental state. The conflict with ones own inner desire and society's contempt for actions at polarized ends causes an internal turmoil.

The Reflective Manager Assignment Example | Topics and Well Written Essays - 1500 words

The Reflective Manager - Assignment Example 40 as cited in Hoyrup, 2004). " Hence, reflection in its broadest sense is active and not passive. Reflection is a conscious decision to be aware of everything that needs to be done in order to accomplish a long-term goal, even if the insight gained might not be favourable. Come to think of it, when someone or an organisation commits a mistake, should that person or institution just go on with their lives They should and ought to find out what went wrong. They must identify the causes which produced a negative outcome than what was originally planned. Hence, at this stage, reflection is a very important step for them to learn. Otherwise, they will commit the same or even worse mistake, resulting to possible losses of money or even life. In this paper, I shall try to present the broad use of reflection in organizations based on the finding of the research literature. It is my hope that managers will utilize reflection in their work place. On my part, reflection should be included as standard operating procedure. In other words, after a certain period has elapsed, employees and managers should reflect on their progress as members of an organization and that they should evaluate the progress of the project they are engaged with. Essentially, it is better to use reflection when things are doing well, or at least nothing disastrous has happened, or is about to happen. This is like the mistake of many in praying for God's protection and delivery after everything went wrong, when people if they believe in a Divine Being, ought to pray beforehand. There are many instruments for reflection. Let us start with the personal learning journal. This could take the form of the traditional paper and pen. If an employee is web-savvy, he or she could use a personal blog for this. A personal learning journal is a diary, journal, or log where a person can write about his or her experiences doing an activity. This could also include learning about complex concepts, or simply by working. I found this useful since research shows that students using a personal learning journal develop reflective skills. These skills make them more likely to learn and appreciate a subject than their non-reflective counterparts. Lyons (1999, p. 33, as cited in Loo & Thorpe, 2002) opined: "[D]eveloping reflective skills made students more confident in their learning, fostered responsibility and accountability and assisted in integration of theory and practice." In making a personal learning journal, the following questions could be asked and used as starting points (Scanlon and Chernomas, 1997 as cited in Loo & Thorpe, 2002): (1) What was that event or concept that made me learn (2) What are the things I learned and in what way did I learn them (3) How do I feel about that which I learned If good, what are they If bad, what are they (4) Is there a way by which on the next try I could learn more effectively and efficiently (5) If so, what prevented me from learning effectively and efficiently in the first try On the level of the individual employee, such reflection will help him or her. But further step must be done. Once a group has agreed that its members will write a personal learning journal, the members of that group should schedule a special meeting where each could share the insights gained. Based on the learning

An Inconvenient Truth Essay Example | Topics and Well Written Essays - 500 words

An Inconvenient Truth - Essay Example The author of the paper tells that in the video â€Å"An Inconvenient Truth†, it shows how the world’s temperature has skyrocketed in the last decade, 2005 being the hottest. The dramatic rise in temperature in several places in the world has caused numerous devastating environmental disasters and catastrophes. Places all over the world have desiccated and dried up, such as Patagonia and Mt. Kilimanjaro. Multiple storms have exacerbated and have gotten worse and worse. The Arctic’s ice and snow have melted significantly, causing an increase in the sea level. When the height of the seawater increases, a great number of lives will be affected. States such as Florida and major cities such as Shanghai in China, Kolkata in India and Manhattan in New York will drown and be buried by underwater. The community of scientists has collectively given their opinion and judgment on global warming and they believe that we are the main cause of global warming. Through Al Goreâ⠂¬â„¢s presentation, he persuades and tells us that if the immediate course of action will be taken by citizens globally, then we might all still have a chance in saving the Earth from global warming, and saving ourselves. From the trailer of this documentary film, it definitely concerns me regarding the future of the Earth and the future of the people.